One platform for tickets, onboarding, configurable notifications, and user lifecycle workflows. Purpose-built for operations teams that care about detail.
Categories, SLAs, internal notes, full audit timeline.
Admin-managed recipients, rules per event, category, severity.
Onboarding & offboarding checklists with owners and due dates.
Least-privilege roles. Every action logged for traceability.
Configurable in the admin dashboard, not in code. Add applications, departments, escalation rules, SMTP, and SLA targets without a deploy.